FAQS

Get Up To Speed Program

WHEN DOES THE PROGRAM START?

The program’s official start date is Saturday 16 August, this is when the first elesson will be sent out. This will be followed up with the first webinar on Wednesday 20 August at 7:30 – 8:30pm Qld time.

I HAVE NEVER BEEN ON A WEBINAR, WHAT DO I NEED TO KNOW?

We use the GoToMeeting system which is very easy to use! Please see the ‘Webinar’ page which has all the information you need to know about joining your first webinar and the system requirements!

HOW WILL THE ELESSONS AND LIVE WEBINARS BE DELIVERED?

Each week, a ‘lesson’ on a specific topic related to achieving online success will be sent out to you via email. We recommend that you endeavor to complete these lessons within the week and continue to progress over the 12 week period. However should work or life commitments interrupt your ability to do this, you are welcome to complete these in your own time.

Twelve live webinar series will run as part of the program. Live webinars offer an ideal opportunity for the participants to ask any questions they may have related to the topic, and learn from others in a group format. We strongly recommend that you participate in the live webinar, as you will be more engaged. However all webinars will be recorded and made available post event in the Resource Portal of the website so if you miss a session, you can still log in and access the information.

I AM FEELING OVERWHELMED AND NOT SURE WHERE TO START?

The GUTS program covers many topics and offers learning for those that are beginners, immediate and advanced. So it is important to remember that you cannot learn and implement everything covered in the program within the 12 weeks! The program is aimed at giving you the knowledge and understanding so you can plan to move forward.

Before you start on the program it is a great idea to focus on what you want out of the program. Do you need to build a new website or update a current website?

YES- Then you should concentrate on the Website Plan which will take you through everything you need to think about when planning or updating a website.
NO – I am happy with my website – Then you should concentrate on the Digital Marketing Strategy. This covers Social Media, SEO, Emarketing, Ecommerce, PPC and more!

What you should focus on is completing the Digital Marketing Strategy or the Website Plan. These will give you a solid structure for you to capture what you have learnt and help you plan what you would like to implement in the future.

I HAVE FALLEN BEHIND IN THE ELESSONS AND WEBINARS! WHERE DO I START?

We understand that life happens while you are doing the program! This is why we ensure all elessons and webinar recordings are made available to you on the Resource Portal. To access previous Elessons and Webinars, hover over the ‘Resources’ tab on the navigation bar and you will see ‘Elessons’ and ‘Webinar Recordings’

If you have joined the program late and you are unsure where you need to start, the best way to proceed is start with the Week 1 Elesson and webinar. Read the Elesson first, then watch the corresponding Webinar.

I WILL BE AWAY FOR PART OF THE PROGRAM, WILL THIS BE A PROBLEM?

The program is flexible and you can watch the webinars and do the elessons when it suits you. However don’t get too far behind or you will find it hard to catch up and submit your assessment on time.

I CANNOT ACCESS/FIND THE ELESSON THAT HAS BEEN EMAILED TO ME?

Your elesson will be sent to the email address you provided upon registration of the program. Provided you have correctly entered your email address, it is possible high spam filters may prevent your elesson from getting through. So firstly search your spam folder and then add the email address [email protected] to your safe senders list.

Still can’t find it? Contact us.

WHAT IF I MISS THE ELESSON?

All Elessons will be posted on the Resource Portal as a PDF file within 48 hours of being sent out. This allows you access the elesson at a time that suits you!

WHAT IF I CANNOT MAKE THE LIVE WEBINARS?

This will not affect the program or your learning! We understand that while you are ‘getting up to speed’ life happens, for this reason we have designed the program to allow you to be flexible and learn at a time that suits you. All webinars will be recorded and uploaded onto the Resource Portal. We aim to get the recording up within 48 hours after the webinar has finished.