Price: AUD$ 49.00
Location: Online
Duration: 4 hours

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ESTIMATED TIME FOR COMPLETION: 4 – 6 hours

COURSE OVERVIEW

The evolution of artificial intelligence is now in full swing and chatbots are only a faint splash on a huge wave of progress. Online chatbots save time and efforts by automating customer support. By 2020, over 85% of customer interactions will be handled without a human. However, the opportunities provided by chatbot systems go far beyond giving responses to customers’ inquiries.

They are also used for other business tasks, like collecting information about users, helping to organise meetings and reducing overhead costs. There is no wonder that size of the chatbot market is growing exponentially. Learn how chatbots can help your business in this online module!

ESTIMATED TIME FOR COMPLETION: 4-6 HOURS

By the end of this lesson you should:

  • Understand what a Chatbot is, and why they are your future
  • Identify why you should leverage chatbots in your business
  • Learn how they work
  • Get started with Chatbots and formulate a plan forward
  • Understand how social media and website chatbots work
  • Identify some of the chatbot platforms available to you
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WHAT YOU GET FOR YOUR MONEY

  • A downloadable PDF – print it out and read it at your leisure or save an online version and engage in it digitally
  • Access to our YouTube channel with several webinars and other valuable information
  • Resources – downloadable resources related to the content where available
  • Access to our Private Facebook group where you can network with other likeminded business people who are engaging in digital skills training. Ask questions, gain support, keep updated!

DISCLAIMER

Please note: As online tools update often, screenshots or orientations around the system given in this module may look different from what it does today. The learning principles will still apply.