Connecting Up

Connecting Up is an Australian registered charity and not-for-profit organisation committed to building stronger communities through technology. Since 2007, a growing list of leading tech companies have partnered with Connecting Up to support the Australian and New Zealand charity sector with donated and discounted IT products, online learning and specialised consulting services.Connecting Up’s program is free to join and free to access. Their membership of over 30,000 not for profits rely on they to supply them with best-in-market prices on IT hardware, software, and training services.  We have an ongoing contract with Connecting Up, delivering on average x1 webinar each month to Not for Profit audiences across Australia. We have also spoken in person at their national conferences in Brisbane + Auckland.

Anglican Care

Anglican Care are an innovative aged care provider that have been operating since 1956 and have a reputation for the quality of care provided by their skilled and caring staff. 

Anglican Care engaged our sister company The Creative Collective September 2018 for search engine optimisation and Google Ads and in this time we have also been trusted to facilitate training for their team on a variety of topics. We delivered a two hour training session to Anglican Care’s Marketing Manager, Marketing Coordinator and Marketing Assistant to help them to navigate their way around their new WordPress website. We were able to help them to have more understanding of a WordPress website behind the scenes and how to perform basic tasks. 

We delivered a session on LinkedIn when they recognised that their team had little knowledge of the corporate use and advantages of LinkedIn and wished to explore its features and develop a strategy for this powerful business platform.

More recently we ran a session for them on ‘how to get the most out of Zoom’ after the organisation was thrust into needing to rely on this popular video conferencing platform during the COVID-19 pandemic lockdowns in 2020.

Multicultural Australia

In April 2016, we worked with Multicultural Development Australia in Brisbane to deliver training in MailChimp and EventBrite. MDA is an independent multicultural agency committed to delivering a welcoming Queensland where all new arrivals have the opportunity to fully contribute and participate in a multicultural society.

The outcome of the training with us was to provide a deeper understanding of the features of MailChimp and to help the organisation to strategise and streamline their use of this powerful eDM (electronic direct mail) system. Prior to the training, multiple team members had access to the system and were uploading lists and sending out communications without any cohesive strategy or procedures.

The training included a thorough review of their existing MailChimp system, the preparation of a custom slide deck and then both presenting the slides and facilitating discussions with various team members to create a plan to move forwards with in terms of the ideal of having one list with multiple groups and sub groups, giving the team ultimate flexibility for broadcasts in the future.

A more minor request for the training was to review the organisations current use of EventBrite and to advise on integrations between MailChimp and EventBrite and to introduce the team to some features of EventBrite they were not aware of nor using.

Villa Maria Catholic Homes

In May 2017, we worked with Villa Maria Catholic Homes to deliver in-house MailChimp training for the marketing team. Villa Maria Catholic Homes is a not-for-profit organisation providing residential aged care, disability, carer and education services to more than 7,000 people across Victoria and southern New South Wales. The outcome of the training was participants learned how to create a MailChimp account, subscriber list and signup forms. They also had a newsletter template ready to add their own content to and send to their subscriber list.

The Green Building Council of Australia

The Green Building Council of Australia, established in 2002, is a not-for-profit industry association that promotes sustainability in the built environment. The GBCA is best known for developing the Green Star rating system for buildings and communities.

We were pleased to offer x5 of their team members training online in a half day (three hour) format on the topic of LinkedIn. The training included best practices in terms of establishing / fixing up your LinkedIn profile, how to use LinkedIn’s powerful search functions to find relevant people within the industry be it potential speakers, new members, deactivated members or more, and how to prepare relevant and meaningful content to distribute on both profiles and the official Green Building Council of Australia LinkedIn page.

PHN Central QLD Wide Bay

We worked with a team from PNH Central QLD Wide Bay on the Sunshine Coast to deliver them training in WordPress. PNH Central QLD Wide Bay is an independent not-for-profit commissioning organisation funded by the Commonwealth Department of Health to improve the health outcomes of the region.

The session included an overview of WordPress, how to navigate the dashboard with ease, How to search for and install suitable plugins to take your WordPress site to the next level – things to look out for, things to avoid, An introduction to some of the most popular WordPress plugins, how to lock down your WordPress installation and back up your content and how to troubleshoot problems, The attendees left with a much better understanding of how to administer their website.

APNIC (Asia Pacific Network Information Centre)

In May 2016, we worked with APNIC at a conference in Cedar Creek, Mt Tamborine to deliver a 1.5 hour training in coding to non-technical support staff. APNIC is a not-for-profit Regional Internet address Registry for the Asia Pacific region and provides number resource allocation and registration services that support the global operation of the Internet. Having their non-technical support staff understand more about coding therefore made sense.

Training topics included in the session included exploring the history of code, giving the attendees an introduction to HTML (Hyper Text Markup Language), such as how to locate and view the source code of a web page, how to write and read basic HTML code, how to locate code you want to amend right through to best practices in coding and an introduction to https://foswiki.org/About/WebHome.